Privacy Policy

Effective Date: September 1, 2021

The Wonderful Wellness Center (“we” or “us”) is committed to protecting the privacy and security of the information we collect and to being transparent about the ways in which we collect and process your information. This statement (the “Privacy Policy”) sets forth our policies and practices for handling the information we collect from or about you online. The Privacy Policy applies to the website wonderfulwellness.com and online service that we operate and that links to this Privacy Policy (the “Services”), except where otherwise specified.

This Privacy Policy does not apply to our information collection and use policy or practices offline. To the extent we collect health information from you that is subject to the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and/or state privacy laws, different standards apply. For more information about how we use and disclose such health information, our HIPAA Joint Privacy Notice is available at our clinic offices.

1. I.1. COLLECTION OF INFORMATION

   We collect the following categories of information when you use our Services (including when you download or launch our mobile applications) or when the application is running on your device in the background:

   • Information you provide directly to us.
     • Contact Information, including name, alias, maiden name, email address, telephone or mobile phone number, address;
     • Sign-In Information, including username and password, account name, account number;
     • Profile Information and Survey/Application Responses, including your interests, preferences, physical characteristics or description, age, gender, and feedback;
     • Geolocation data;
     • Correspondence you send to us.

   We also collect information you provide directly to us offline.

   • Information we collect automatically. We collect internet, electronic activity, and other information automatically from the devices and browsers that you use, including your device type; Internet protocol (IP) address; device identifiers, probabilistic identifiers, and other unique personal or online identifiers; time zone setting and location; browser type and version; browser plug in types and versions; operating system and platform; Internet service provider; pages that you visit before and after using the Services, browsing history, and search history; the date and time of your visit; information about the links you click, pages you view, and other information about how you use the Services; the technology on the devices you use to access these Services; inferences used to create a profile about preferences, characteristics, psychological trends, predispositions, behavior, attitudes; and standard server log information. If you or your device experiences an error, we collect information about the error, the time the error occurred, the feature being used, the state of the application when the error occurred, and any communications or content provided at the time the error occurred. Consistent with your mobile device or app permissions, we also collect geolocation information including geolocation information derived from your GPS, WiFi and Bluetooth signals, IP address, and other device information, photos stored on your device, contacts from your mobile address book, audio recordings, and appointments from your calendar.

   We also receive the categories of information described above from other sources, including from users of our Services, and third-party services and organizations. For example, if you access any social media or similar services through the Services to login or to share information about your experience on our Services with others, we may collect information from these third-party services.

   Without this information, we are not able to provide you with all the requested services, and any differences in services are related to your information.

   We may aggregate or de-identify the information described above. Aggregated or de-identified data is not subject to this Privacy Policy.

2. II.2. USE OF INFORMATION AND PURPOSE OF DATA PROCESSING

   We use and otherwise process each of the categories of information identified above for the following business purposes:

   Purpose

   To provide you with the information and services that you request from us; to allow you to participate in interactive features of our Services, when you choose to do so; to manage accounts; and to manage our relationship with you, including providing you with the information, and services that you request from us, and notifying you about changes to our terms or privacy policy. To make suggestions and recommendations to you about things that are similar to those that you have enquired about or may otherwise be of interest to you, or to send promotional materials from us or by our affiliates and trusted business partners. To improve our Services and to ensure that content is presented in the most relevant and effective manner for you and for your device; to administer our Services, including troubleshooting, data analytics, testing, research, statistical and survey purposes; to keep our Services, business and users safe and secure; to comply with applicable laws and regulations; and to protect or exercise our legal rights or defend against legal claims. To enable you to participate in Wonderful Wellness Center services, programs and opportunities we offer.

   Where we need to collect information by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may cancel a product or service you have with us.

3. III.3. DISCLOSURE OF INFORMATION

   We are committed to maintaining your trust, and we want you to understand when and with whom we may share the information we collect.

   • Authorized third-party vendors and service providers. We share your information with third-party vendors and service providers that provide services to us for a variety of business purposes, such as billing, payment processing, customer service, email deployment, security and performance monitoring, maintaining or servicing accounts, processing or research, data hosting, auditing, and data processing.
   • Business transfers. We may share your information in connection with a substantial corporate transaction, such as the sale of a website, a merger, consolidation, asset sale, initial public offering, or in the unlikely event of bankruptcy.
   • Legal purposes. We may disclose information to respond to subpoenas, court orders, legal process, law enforcement requests, legal claims or government inquiries, and to protect and defend the rights, interests, safety, and security of the Wonderful Wellness Center, our affiliates, users, or the public.
   • With your consent. We may share information for any other purposes disclosed to you at the time we collect the information or pursuant to your consent.

   If you access third-party services -- such as social media services, third-party single-sign on tools, mobile platforms for in-app purchases -- through the Services, these third-party services may be able to collect information about you, including information about your activity on the Services, and they may notify your connections on the third-party services about your use of the Site, in accordance with their own privacy policies.

   If you choose to engage in public activities on the Services, you should be aware that any information you share there can be read, collected, or used by other users of these areas. You should use caution in disclosing information while participating in these areas. We are not responsible for the information you choose to submit in these public areas.

   The Wonderful Wellness Center does not, and will not without consent, sell your information to third parties. The Wonderful Wellness Center does permit third parties to collect the information described above through our Service and discloses such information with third parties for business purposes as described in this Privacy Policy. The information practices of these third parties are not covered by this Privacy Policy.

4. IV.4. CONFIDENTIALITY OF HEALTH INFORMATION

   We are subject to certain laws and regulations governing the use and disclosure of health information, including, without limitation HIPAA, and the regulations adopted thereunder, and applicable state laws, including the California Confidentiality of Medical Information Act (“CMIA”), which apply certain protections to “protected health information” (as defined under HIPAA) or “medical information” (as defined under the CMIA). We treat the confidentiality and security of your health information seriously. Notwithstanding any other provision in this policy, all health information subject to these laws is used and disclosed in accordance with such laws. Please see our HIPAA Joint Privacy Notice available at our clinic offices for more information.

5. V.5. ADVERTISING, COOKIES AND SIMILAR TECHNOLOGIES

   When you use our Services, we use cookies, pixel tags, local storage, and other similar technologies (collectively, “cookies”) to collect information from your browser or device. By using the Services, you consent to our use of cookies and similar technologies.

   The following types of cookies are used on our Services:

   • Essential cookies – These cookies enable you to use our Services. These cookies are essential to enable you to browse our Services and use certain features. Disabling them may prevent you from using certain parts of the Services. Without these cookies, certain services such as, recognizing you by name when you return to our Services, cannot be provided. These cookies also help keep our Services safe and secure.
   • Preference cookies – These cookies store information such as your preferred country and language selection, login data and website preferences. Without these cookies, our Services may not be able to remember certain choices you've previously made (such as a saved country / language preference) or personalize your browsing experience by providing you with relevant information. These cookies can also be used to recognize your device so that you do not have to provide the same information more than once.
   • Performance cookies – These cookies collect information about how you use our Services such as which pages you visit regularly. These cookies are used to provide you with a high-quality experience by doing things such as tracking page load, site response times, and error messages.

   Do-Not-Track Signals and Similar Mechanisms. Some mobile and web browsers transmit "do-not-track" signals. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. We currently do not take action in response to these signals.

6. VI.6. YOUR RIGHTS AND CHOICES

   You may be entitled, in accordance with applicable law, to request access to and/or a copy of certain information we have about you or that we delete certain information we have about you, or request more information about our privacy practices. Requests should be submitted in writing as set out below or by calling our toll free number below. If you become aware of changes or inaccuracies in your information, you should inform us of such changes so that the information may be updated or corrected.

   If would like to exercise any of these rights, on or after January 1, 2020, please submit a request to DataPrivacy@wonderful.com or call 1-877-450-9493. You will be required to verify your identity before we are able to fulfill your request, for instance by logging into an existing password-protected online account or by providing us with two to three pieces of information about you. You may be entitled, in accordance with applicable law, to submit a request on your behalf through an authorized agent. To do so, you must provide us with written authorization or a power of attorney, signed by you, for the agent to act on your behalf. You will still need to verify your identity directly with us.

   You may be able to refuse or disable cookies by adjusting your web browser settings. Some browsers have options that allow the visitor to control whether the browser will accept cookies, reject cookies, or notify the visitor each time a cookie is sent. Because each web browser is different, please consult the instructions provided by your web browser (typically in the “help” section). Please note that you may need to take additional steps to refuse or disable Local Shared Objects and similar technologies. For example, Local Shared Objects can be controlled through the instructions on Adobe’s Setting Manager page. If you choose to refuse, disable, or delete these technologies, some of the functionality of the Services may no longer be available to you and any differences in service are related to the data. Deleting cookies may in some cases cancel the opt out selection in your browser.

   Some of our third-party partners are members of the Network Advertising Initiative, which offers a single location to opt out of ad targeting from member companies. To learn more, please click here or here. For additional information on how Google processes your information and what choices you may have, visit their site here. Due to differences between websites and mobile apps, you may need to take additional steps to opt out of interest based advertising for mobile applications. Please check your device settings and mobile app permissions for additional information on how to opt out. You also may stop further data collection from a mobile application by removing it from your mobile device.

   You also may be able to control our collection and use of your location information through your mobile device or app settings.

   We will not discriminate against you for exercising your rights and choices, although some of the functionality and features available on the Service may change or no longer be available to you. Any difference in the Services are related to the value provided.

7. VII.7. INTERNATIONAL TRANSFERS

   By using the Services and providing us with information, you understand and agree that we may transfer and store your information on servers located outside your resident jurisdiction. To the extent you are a resident of a country other than the United States, you consent to the transfer of such data to the United States for processing by us in accordance with this Privacy Policy.

8. VIII.8. CHILDREN

   We do not knowingly collect or sell any information from children, as defined by applicable law, without parental consent or as otherwise permitted by applicable law.

9. IX.9. DATA RETENTION, SECURITY, AND INTEGRITY

   Information will be retained only for so long as reasonably necessary for the purposes set out above, in accordance with applicable laws.

   We maintain reasonable security measures to safeguard information from loss, theft interference, misuse, unauthorized access, disclosure, alteration, or destruction. We also maintain reasonable procedures to help ensure that such data is reliable for its intended use and is accurate, complete, and current. You should understand that no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be 100 percent secure, accurate, complete, or current. Please note that information collected by third parties may not have the same security protections as information you submit to us, and we are not responsible for protecting the security of such information.

10. X.10. CHANGES TO THE PRIVACY POLICY

    We may modify this Privacy Policy from time to time. When we update the Privacy Policy, we will revise the “Effective Date” date above and post the new Privacy Policy. We recommend that you review the Privacy Policy each time you visit the Services to stay informed of our privacy practices.

11. XI.11. CONTACT INFORMATION

    If you have any questions about this Privacy Policy or our practices, please contact us via DataPrivacy@wonderful.com.